At Oemak Machine, we know how critical time becomes when a CNC machine stops. In the traditional service approach, it can take hours or even days for a technician to travel to your factory. To reduce the cost of this waiting time to zero, we equip our machines with an Industry 4.0-standard smart remote access infrastructure.

Through a secure internet connection, we directly connect to your machine's PC-based control unit within seconds. Our expert software and automation engineers can check all system parameters, analyze error (alarm) codes, and resolve software issues within seconds — as if standing next to the machine — allowing you to continue production without delay.

Features of Our Remote Support System

The main features Oemak smart access technology offers you:

• Encrypted, secure industrial network connection closed to external interference.
• Real-time monitoring and reconfiguration of system parameters.
• Remote installation of necessary software and interface updates.
• Synchronous operator screen sharing with voice and visual guidance.